Privacy Policy

Effective Date: January 17, 2026

Last Updated: January 17, 2026

1. Introduction

Caledonian Compliance Limited (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal data. This policy explains how we collect, use, and safeguard the information of our clients, tenants, and website visitors in accordance with UK GDPR.

2. Data We Collect

As a provider of PAT testing and electrical compliance services, we collect:

Identity & Contact Data: Name, billing address, site address, email, and phone numbers.
Property & Asset Data: Details of electrical appliances, site maps, and access instructions (including tenant contact details for scheduling).
Financial Data: Payment details (processed securely via Wix/PCI-DSS compliant gateways).
Technical Data: IP address and browser type collected automatically via our Wix-hosted website.

3. How We Collect Your Data

We collect data through:

Direct Interaction: When you book a test online, fill out our intake form, or contact us via 9 Newton Place.
Third Parties: From letting agents or property managers who provide tenant details for access.
Automated Technologies: Cookies used on our Wix site to improve user experience.

4. Purpose & Lawful Basis for Processing

We process your data under the following legal grounds:

Contractual Necessity: To perform the PAT testing services you have requested.
Legal Obligation: To maintain safety records (e.g., keeping test certificates for 5-7 years for health and safety/tax purposes).
Legitimate Interest: To send renewal reminders or respond to inquiries.

5. Data Sharing & Disclosure

We do not sell your data. We only share information with:

Sub-processors: Professional services such as Wix (hosting), Google Workspace (email), and accounting software.
Regulatory Bodies: If required for insurance audits or health and safety inspections.
Letting Agents: Reporting back on completion of works for their managed properties.

6. Data Retention

In line with electrical industry standards, we retain safety certificates and related client data for 7 years. This ensures you have access to historical compliance data for insurance or legal claims. After this period, data is securely deleted.

7. Your Legal Rights

Under UK GDPR, you have the right to:

Request Access to the personal data we hold about you.
Request Correction of any inaccurate data.
Request Erasure (the "Right to be Forgotten"), subject to our legal obligations to keep safety records.
Object to Processing of your data for marketing.

8. Security Measures

As an engineering-led firm, we take security seriously. Data is stored on encrypted servers, and physical site notes are digitized and destroyed. Our website uses SSL encryption to protect your online bookings.

9. Contact Information & ICO Registration

Caledonian Compliance Limited is the "Data Controller" for your information.

Address: 9 Newton Place, Glasgow, G3 7PR
Email: [admin@caledoniancompliancelimited.co.uk]
ICO Registration Number: [pending]